Refund Policy

Return Policy

Our return policy lasts for 30 days. If 30 days have elapsed since your purchase, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of items are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. Additionally, we do not accept intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items include:

• Gift cards
• Downloadable software products
• Certain health and personal care items

To complete your return, we require a receipt or proof of purchase or full name and address.

Please refrain from sending your purchase back to the manufacturer.

There are specific situations where only partial refunds are granted (if applicable), such as:

• Books with obvious signs of use
• Items not in their original condition, damaged, or missing parts for reasons not due to our error
• Items returned more than 30 days after delivery

Refunds:

Once your return is received and inspected, we will send you an email to notify you of the receipt of your returned item. We will also inform you of the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

Late or Missing Refunds:

If you haven’t received a refund yet, first check your bank account. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often a processing time before a refund is posted. If you've completed all these steps and still haven't received your refund, please contact us at cs@jessibelle.net

Sale Items:

Only regular-priced items may be refunded; unfortunately, sale items cannot be refunded.

Exchanges:

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at cs@jessibelle.net and mail your item to: 112 E Bazile St, Bloomfield, Nebraska, 68718.

Gifts:

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will be notified of your return.

Shipping:

Please allow 1-3 days handling time. Shipping time would be 7-14 days upon receiving  the order.

To return your product, please mail it to:  Jessibelle.net 112 E Bazile St, Bloomfield, Nebraska, 68718.

All refund items within 30 days period time will get a full refund. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it takes for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.